AboutUs 960x225

About Resorts World Casino New York City

Resorts World Casino New York City (RWNYC) is the only casino in New York City, offering over 10 million guests annually an unparalleled gaming and entertainment experience while generating over $1.7 billion for the State’s education system. RWNYC is operated by the Genting Group, a global company founded in 1965, operating destination resorts in Malaysia, Singapore, the Philippines, South Korea, the United Kingdom, the Bahamas, the United States and all four oceans through its Star Cruises and Crystal Cruises brands. Genting has more than 50 years of experience in the travel and leisure industry and collectively employs approximately 60,000 people while offering an unparalleled resort experience to over 50 million visitors a year worldwide. 

About Genting and The Genting Group

Genting (www.gentingmalaysia.com) is a member of the Genting Group (www.genting.com), the world's largest Destination Resort operator with Resorts World branded properties in Malaysia, Singapore, Manila and New York City. In addition to Destination Resorts, the Genting Group has global investments in plantations, power generation, oil and gas, real estate, cruise, leisure and other industries.

The Genting Group has five public companies listed on the stock exchanges of Malaysia, Singapore and Hong Kong, with a combined market capitalisation of US$45 billion and employs more than 50,000 people worldwide.

 Bag Check Policy

Guest safety is a top concern at Resorts World Casino. To maintain a safe environment, we have established a visual inspection policy for bags and/or containers that are brought in by our guests, vendors, and employees. Visual inspections will be conducted by security personnel, and may require items to be removed for a thorough view. If a guest, vendor, or an employee chooses not to allow inspection, the bag will not be allowed in the facility. Bags/containers that are left unattended in the facility are also subject to search and seizure.

Items that are not allowed in the facility include, but are not limited to: illegal contraband, alcohol, weapons, hazardous and/or unauthorized materials or any items that would create an unsafe environment for our guests or employees.

Contact Us 

Customer Service: 1 (888) 888-8801 - This email address is being protected from spambots. You need JavaScript enabled to view it.

Media Relations: Michelle Stoddart - This email address is being protected from spambots. You need JavaScript enabled to view it.

Entertainment/Event Bookings: Angela Gozzi - This email address is being protected from spambots. You need JavaScript enabled to view it.

Advertising: Michael Savino - This email address is being protected from spambots. You need JavaScript enabled to view it.

Charter Bus Bookings: Ayesha Ma - This email address is being protected from spambots. You need JavaScript enabled to view it. 

Mailing Address:   110-00 Rockaway Blvd. Jamaica, NY 11420